Meet Your Pet's Veterinary Support Staff in Fayetteville, AR

The staff at Best Friends Animal Hospital are a dynamic, talented group of animal lovers who always come together to meet your pet’s individual needs. Their goal is to serve you and your pet with the best veterinary medicine and the highest-quality client service. Learn more about our fantastic team below, and make an appointment soon to meet us all in person!



Theadra Practice Manager

Theadra has worked at Best Friends since the beginning of 2013. She handles much of the administrative work, and her extensive experience means she is capable of working any position in the hospital.

At home, she has a two sons named Oliver and Ira with her partner, Ian Reynolds, who also worked with us for three years. Her household has many pet babies including 4 dogs, 3 cats, a gecko, and a snake. A fun fact is she is a cousin to Dr. Mandi Shearhart.

Kristen: Veterinary Staff in Fayetteville

Kristen Head Nurse

Kristen has worked at Best Friends since May of 2012. She is one of our head veterinary technicians who worked her way up from the kennels. She can do it all!

Kristen lives in Fayetteville with multiple kids and cats.


Emily Front Office Manager

Emily is a versatile employee, able to work any position in the hospital, but primarily works as a receptionist or technician. She graduated from the University of Arkansas in 2018 with a degree in animal science. Emily has three dogs: Bentley, Belle, and Bruiser, and two cats, Banjo and Autumn.

Veterinary Staff in Fayetteville: Callie

Callie Kennel Manager

Callie’s love affair for animals started as a young child and continues to this day. Callie started at Best Friends in March 2017. She has a passion for senior dogs and spent three years working for the Fayetteville Animal Services.

Callie has two dogs; Birdie and Daphne, and two cats; Milo and Dilly. They all came from local shelters.


Bailey Digital Coordinator

You may recognize Bailey from back in 2016! She returned after finishing her Animal Science degree in December 2018, from the U of A. Bailey is from Atlanta, GA, but called NWA home for 6 years. She now lives back in Georgia, working remotely for Best Friends - keeping the hospital's digital presence up to date! She has a few rescue dogs and cats at home that keep her busy while not at work. Advocating for the well-being and proper care of animals is her passion.




Carlie started working for Best Friends in February 2019. She enjoys spending her free time hiking, camping, and hanging out at the river with her pawfect canine companions, Opal and Jasper. When she isn’t loving and caring for patients, you can find her tending to her many plants and succulents as well.



Lex started working at Best Friends in July 2020. She enjoys reading and traveling in her free time while not at work. She has 2 cats named Meeko and Matilda. She even adopted Matilda through the hospital! She is Pre-Vet at U of A and hopes to be a veterinarian one day!



Tiffany has been a nurse at Best Friends since July of 2019. She has two precious young sons. While working at Best Friends she met her current boyfriend Liam!

She loves spending time with her family, especially going camping and SxS trail riding with them. She's a fan of local music, so there's a good chance if she's not working or attending one of her son's activities, you'll catch her at a local concert/festival or other fun activities around Northwest Arkansas!



Brittany has been a nurse at Best Friends since February 2020, she has worked in the veterinary field since 2018. While working full time her goal is to finish school to obtain her Veterinary Technician Certification. Her goal is to eventually work at a Zoo! She has lived in NWA her entire life! When not working she loves to hangout with her dog, Athena, take care of plants, and really do anything that involves being outdoors!



Marissa is a newer resident to NWA, she moved here July of 2020 after graduating and getting married! She has worked for 6 years in the veterinary field, and received her Bachelor's degree in Pre-Veterinary Science in Agriculture from Southern Arkansas University. She enjoys spending her free time with her dog Oakley and new puppy, Echo!



Kim is a Northwest Arkansas native who lives in Springdale with her husband, four dogs, two cats and a Red Argentine Tegu with a bad attitude. She loves hiking, fishing, kayaking and bicycling. She is currently completing her associate’s degree in Veterinary Nursing. She began working for Best Friends in February of 2020.



Cailey started working at Best Friends in January of 2019. She is currently at the University of Arkansas studying Animal Science with a pre-veterinary concentration. She plans to graduate in 2022. She has a Labrador named Elmer and a Jack Russell named George and a Manx cat named Marvin and a calico cat named Lily.

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Rachel began working for Best Friends Animal Hospital in April of 2021. She found her passion for animal care after volunteering for Save Korean Dogs, where she helped to intervene in the dog meat trade. Rachel's home life is filled with animals to care for as well, as she has three cats and two ferrets!
She has spent a large amount of her life in NWA, and she loves the compassionate culture and outdoor activities. Rachel recently completed her Fear Free certification, which displays her commitment to ensuring that the best standard of care is experienced by all of our clients.




Breanna may look familiar because she worked for Best Friends a few years ago! She missed working with animals so much that she rejoined the team in May of 2021! She loves being able to serve her community doing a job she loves, and we couldn't be happier to have her back! 
She has three dogs, Baxter, Paisley, and Abbi! Breanna and her husband live in Hindsville. She loves the outdoors canoeing, camping, hiking, fishing. There really isn't anything she doesn't like to do outside!
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Lawson is new to NWA and a newer member of the Best Friend’s family, joining us in September 2021. He is going to the University of Arkansas for Exercise Science with a focus in Athletic Training. Aside from his love for sports, Lawson also has a passion for animals, including his own dog, Sander.




Jacki was born in Maryland but lived in Hattiesburg, MS for the majority of her life. She moved to Fayetteville in April of 2018 and absolutely loves it here! She has been grooming for over six years. She has a long-haired dachshund named Stormie and a short-haired domestic cat named Kelso.




Shane is a newer face around Best Friends! She was born and raised in Fayetteville, and is currently a freshman at the U of A majoring in Pre-Professional Animal Science.
She loves dogs and being outside, so naturally one of her favorite things to do is to go hiking with her dog, Mack. She also has a cat named Alice.
Shy-Anne: Veterinary Staff in Fayetteville


Shy-Anne has worked as a kennel technician since May 2019. She moved here from Canada five years ago.  She is just finishing high school and has five dogs at home: Jimmy, Callie, Domo, Liam, and Kona!



Sophie is a freshman at the U of A, majoring in animal science. She hopes to one day attend vet school and become a veterinarian! She has a dog named Comet and a cat named Bagheera, and likes to bake and draw in her free time!



Bio coming soon.